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Ordering

You can place orders through the web, e-mail or phone. Please follow the links listed below, depending on their location and phone orders or e-mail:

Orders in Spain

To order in our shop select the products you want to buy from our catalog and click Add system each time you press ADD show their "shopping cart" virtual desglosandole the products you have chosen to tax base and VAT Two options each time you press add appear: CONTINUE (keep buying more items) or finalize the order (to fill in all the necessary data and process the order) (remember that if this is the first time you buy although this registration, the system will It asked more information to complete the registration. If you were not registered you can do it right then. Remember that if you continue surfing the web before finalizing your order you can always see your cart by clicking on the left side of the screen SHOW ORDER.

Once you processed your order we will send you an email informing you of your order status.

In the basket we will give you all the information about your order: selected products, unit price in euros, units (this option if you can edit the basket) and total price in euros and VAT

Payment Methods


Pay Pal. All purchases can be paid via Paypal credit card Visa, MasterCard® or American Express® .In any case, the choice of means of payment is made during the purchasing process in the corresponding screen.

The customer must notify any improper Silvermade charge for purchases, by email to info@silvermade.co.uk in the shortest possible time to Silvermade can make the necessary arrangements.

Prices and availability of products

Prices and availability of products Silvermade are valid except end of stock or typographical error. Orders will be processed in order of receipt, in accordance with Article 9 of the Retail Trade Act. On termination of the stocks in our warehouses and our suppliers of a product ordered, the order of the previous client will be canceled warning-except where it is impossible to contact with him and will propose a similar product performance and features.

Taxes

Taxes (VAT) are included in the product prices and shipping costs.

Guarantees

When buying from Silvermade you can feel safe and secure because it is buying guaranteed. All products purchased in Silvermade are brand new and have two years of guarantee in accordance with the law. In any case the guarantee covers the shipping costs associated with the use of the guarantee to always paid by the buyer. To make use of this guarantee the buyer should contact us at info@silvermade.co.uk indicating the problem with the product so that we can give you instructions. All return products making use of the guarantee must be in original packaging and all accessories.

Shipping / Returns

SHIPPING FEE

Shipping costs are calculated by the system when ordering.

SHIPPING AND HANDLING

- Shipments are made by Correos of Spain, National Charter, Registered Mail (insurance not included).

- The price of shipping is included packing, handling and transportation.

- A request can be sent by courier (Seur, DHL, Medur, etc.) Request.

- Contact us for shipments outside the Península.El price for orders within mainland Spain and the Balearic Islands are those governing the web, more costly freight to the Canaries. No shipments to PO boxes.

Returns

Our policy, in compliance with current legislation, is to grant the right to return any item purchased www.silvermade.co.uk within 14 days from the date of receipt.

No need to provide any explanation, any item bought at www.silvermade.co.uk, returned in their original packaging, sealed and in perfect condition will be accepted without further except items or custom-made pieces.

No later than 14 days from the receipt of the return, www.silvermade.co.uk agrees to refund.

Before you return, you must notify the customer service department.

If the reason for the return was that the returned item does not correspond to the request in the order, www.silvermade.co.uk bear the cost of return and redelivery. If the reason for return is that the request is not satisfied, we will refund the amount but not the shipping and return costs.